FAQ: Frequently Asked Questions - Answers to Common Queries

FAQ: Frequently Asked Questions - Answers to Common Queries

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Fabdivine specializes in home decor items including pillow covers, curtains, napkins, quilts, table runners, tea towels, baskets, bedsheets, duvet covers, throws, and more.
Yes, we offer custom orders tailored to your specific preferences and requirements.
All our products are built using the traditional block printing method, ensuring each piece is unique and beautifully crafted.

Absolutely, all our products are handmade and sustainably produced. We take pride in our commitment to ethical manufacturing practices.
We predominantly deal in 100% linen and cotton fabrics. Our base fabric options include thick linen, off-white linen, pure linen, pure white linen, thick cotton, thick cotton white, duck canvas, and cotton.
All our end products feature the timeless beauty of Bagru art through block printing.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.

We offer standard shipping with a delivery time of 8-9 days and express shipping with a delivery time of 4-5 days. Please note that order processing time is 3-4 days, and shipping costs are calculated after processing.
Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we ship internationally to bring our exquisite products to customers worldwide.
A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Unfortunately, we do not accept returns or offer refunds upfront. However, if we verify that there is an issue with the product upon inspection, we will gladly offer a refund or return option. Please ensure to carefully review product details before making a purchase.
A refund request can be submitted within a 24 after the purchase is made.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.